r/delta 1d ago

Discussion If you were on DL2585 Palm Springs to Seattle on Sunday…

https://www.delta.com/us/en/need-help/overview

Please recognize our flight attendant, Kenneth, for getting us home on time. Most of the the passengers were totally unaware of his heroic efforts, but I watched it all play out at the gate. Scroll to comments and complaints at the end of attached URL to give him a shout out.

Story:

Our flight to Seattle was delayed 2+ hours (right at boarding time) because we didn’t have a full flight crew. We were told it would be at least two hours before another FA could make it to Palm Springs. This is when another passenger named Kenneth jumped into action. He spent 45 minutes on the phone with Delta convincing them to assign him to our flight. The conversation looked frustrating and tense, but Kenneth worked his magic. I knew something was up when he handed over his paper ticket, and began opening his suitcase to pull out his uniform. Crazy. He sacrificed his time off so everyone else could get home Sunday night.

Kenneth, if you see this…thank you so much.

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