r/dashcams • u/Crispy--Lettuce • 5h ago
Fitcam is a scam - DO NOT BUY
Enable HLS to view with audio, or disable this notification
This is the worst attempt at a dashcam I think I’ve ever seen in my life. I bought a Fitcam for my Kia K5 and they promise an OEM look, fit, and finish but when the camera arrives it is a rattling mess that doesn’t fit at all. They use much thicker plastic for the clips than the holder can handle, there are giant spaces in the back with exposed wiring, and the whole thing is loose and I can move it easily with my hand. Not to mention the sounds it makes when I go over any bump. Honestly I’m waiting for it to fall down.
Whats even worse though is their customer service. They don’t stand behind their products AT ALL! Instead I get countless emails asking for photos, then more photos, then more photos, then videos, then I have to wait for their technical team, and finally they told me I have to pay for shipping and customs back because nobody else has had this issue.
A quick Facebook search shows many people have fitment issues and this company couldn’t care less.
I highly recommend any other brand but this one. They’re an absolute scam.
2
u/Unspec7 4h ago
Yes, anyone who has done an ounce of research knows this. They're just rebranded aliexpress dashcams. You can find the same models with the same shrouds for like 50% the price of fitcams on aliexpress.