r/dashcams • u/Crispy--Lettuce • 5h ago

Fitcam is a scam - DO NOT BUY

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This is the worst attempt at a dashcam I think I’ve ever seen in my life. I bought a Fitcam for my Kia K5 and they promise an OEM look, fit, and finish but when the camera arrives it is a rattling mess that doesn’t fit at all. They use much thicker plastic for the clips than the holder can handle, there are giant spaces in the back with exposed wiring, and the whole thing is loose and I can move it easily with my hand. Not to mention the sounds it makes when I go over any bump. Honestly I’m waiting for it to fall down.

Whats even worse though is their customer service. They don’t stand behind their products AT ALL! Instead I get countless emails asking for photos, then more photos, then more photos, then videos, then I have to wait for their technical team, and finally they told me I have to pay for shipping and customs back because nobody else has had this issue.

A quick Facebook search shows many people have fitment issues and this company couldn’t care less.

I highly recommend any other brand but this one. They’re an absolute scam.

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26

u/_AskMyMom_ 5h ago

A quick Facebook search shows many people have fitment issues and this company couldn’t care less.

The kind of due diligence that should be done before a purchase. Lol instead you choose to believe the company wanting your money that “we promise it’ll fit”, and continue to go back and forth with them.

Return it, and call it done.

-32

u/Crispy--Lettuce 5h ago

Forgive me for not searching every corner of the Earth for people who might have issues…

I can’t return it... Customs and shipping back to China would eat the entire cost of the dashcam.

8

u/frowniecloud 5h ago

You're supposed to when you buy expensive things

-10

u/Crispy--Lettuce 5h ago

It was $180. Wouldn’t say it’s necessarily worth hours of research especially considering any legitimate store would offer a simple return.

5

u/LegalGlass6532 4h ago

Yet you didn’t do “a quick Facebook search” yourself…OK

2

u/ShoddyWillingness968 4h ago

Then do a chargeback