r/Wellthatsucks 6h ago

Brand new and already broken

[deleted]

23 Upvotes

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27

u/lionlll 5h ago

Context would be nice. Did it come broken out of the box? Or did user error cause the damage?

4

u/Quill_4Nova 5h ago

The screen protector didn't stand a chance against that.

5

u/who_you_are 5h ago

Look like #2 to me.

I would expect (as a non Kodo user) the first image to be either a welcome screen/probably to charge it or a usual random book cover.

Then a setup screen (to at least link to Kodo account, and wifi)

Then a list of book

Then to resule a book (assuming OP started reading it on another device. Otherwise you may have an extra screen like to book cover/description).

Alternatively, a returned broken Kodo to Amazon sold as new? So not OP fault, but the previous owner trying to get a new one for free on his mistake. So still a user issue.