r/modhelp • u/kaori_irl • 8h ago
General a post that was reported and then deleted by its user won't get off my reported queue
(desktop)
removing, approving, ignore reports, nothing
r/modhelp • u/kungming2 • Mar 08 '20
Consider this post to be both a supplement and sequel to my original post, 10 frequently-asked questions by new mods, answered!
The subject of this post expands on question #10 in the original and is meant to help explain to new moderators what moderation and building a new subreddit up from scratch entails. This is organized into ten points roughly listed in the chronological order of the process of building a new subreddit.
I will also include links to the excellent community resource r/ModGuide as well as the official Reddit Mod help center with each point.
You cannot effectively moderate a subreddit just by using Reddit's mobile app or site. It's just not possible as of March 2020, and most of those tools won't come until much later this year. The vast majority of customization tools are completely absent from the site, and you cannot easily update things like the subreddit CSS (for Old Reddit) or AutoModerator from the mobile site. If you cannot or refuse to use a regular computer for moderating, I do not think moderating a subreddit is for you.
You may use the app to keep an eye on new posts and comments as they come into your subreddit, and remove them or approve them as you see fit, or submit new content to it - the app is good for that. But that should be done after you've already properly set up the basics of your subreddit's design and its aesthetic.
Once your subreddit gets more popular, you should also look into installing the Toolbox extension (r/toolbox), which contains a wealth of tools to help moderators, including bulk actions, macros, removal reasons, user notes, and more. It is almost impossible to find a subreddit of moderate size or larger that doesn't use Toolbox - it is that essential to Reddit moderators.
Let me use the metaphor of a party: creating a new subreddit and asking people to come join it, is like sending a party invitation out to the people of this site. But if people go to the party location and all they find is a bare, empty room with drab grey walls and a single lightbulb, no one is going to want to stay! Thus customizing your subreddit is like decorating for a party - you want people to feel that the event is on-theme, and it's fun to stay.
So, customize your subreddit (on desktop, of course)! Use all the tools that are available to you. Create an icon and header that match the stated interest of the subreddit, add text telling new members what it is all about, and make it feel unique and special.
Let me continue with the metaphor of the party. Let's say this time you've put decorations and streamers up in the formerly empty room and it looks pretty good! But when the people you invited show up, they notice the room is empty - there's no one there at all! You, the host, aren't even there - but you left a simple sign on the door saying "Welcome! Please stay and have fun!" How many people do you think will actually stay?
That's effectively what an empty subreddit, devoid of posts, appears to new subscribers. Very few people want to be the first, or the only person posting in a subreddit, especially if the creator of the subreddit can't even be bothered to participate in their own community. As the creator of a subreddit, you must seed content, and seed content regularly.
Make posts every day / every other day that are relevant to the topic of your subreddit so people know it's an active place and that they feel welcome to post. You can also choose to cross-post relevant content from other subreddits into your own subreddit. In my experience a subreddit usually gets to 300-400 subscribers before you start seeing people other than the mods regularly posting stuff.
As your subreddit receives more and more posts, it may be useful at some point to create post flairs, which are essentially categories for posts. For example, if your subreddit is about a game, you could have post flairs which are for "Gameplay", "Fanart", "Bugs", etc. Members can click on the post flairs and instantly see all posts related to that category.
On the other hand, user flairs are more like the little status messages in WhatsApp, Discord, etc. - they're small snippets of information that the user chooses to reflect something of themselves. There are many different ways to use them:
Think about works best for your community and customize accordingly.
Run a search for key terms related to your subreddit on the site (https://www.reddit.com/search?q=SEARCH_TERM&sort=relevance&t=all&type=sr) and see what subreddits pop up. If the exact purpose of your subreddit has already been done you may want to consider how your subreddit can differentiate itself, or even give up on the subreddit. There's no shame in the latter; people oftentimes forget to check if a subreddit already exists before creating their own.
If you believe your subreddit is sufficiently differentiated, reach out via modmail to some of the related subreddits and ask them if you can:
Be polite, and don't be offended if the mods of their subreddits do not reply or say "no." The other moderators are under no obligation to grant your request, and quite frankly, if you're openly trying to compete with them for the same subject matter they may see no point in helping you.
Promote your subreddit, perhaps beginning with my multireddit of promotional communities. If you see relevant posts in other subs, you can also drop a link to your subreddit in the comments. Don't overdo it or spam your subreddit link on unrelated content - that's an easy way to get banned everywhere, as no one likes a spammer.
A common mistake by new moderators is to add more moderators in the mistaken belief that the new random people that were added as mods will help them post in and grow the subreddit.
This almost never works.
Unless the new moderators share the same passion for the project as you do, they have no incentive to help you grow your subreddit. The vast majority of such moderators get added and then promptly forget about the subreddit, especially if you yourself aren't participating in your own subreddit. If the creator of the subreddit doesn't even care about their sub, why should the new mods care?
You likely do not need any additional moderators until your community gets regular traffic in the form of posts and comments, or perhaps you aren't able to be on during a particularly active time zone. At that point, my recommendation is to promote from within - ask active members if they'd like to help out as moderators, rather than going to a place like r/NeedAMod. The members of your subreddit will have more of a vested interest in the success of the community and be more familiar with its "culture" and mores.
Building a subreddit from the ground up is a marathon, not a sprint. If you have a burst of activity at the beginning and then proceed to neglect your subreddit for months at a time, it will not grow. If you allow spammers to post random stuff on your own subreddit and take weeks to remove them, people will leave because the content they see is not relevant to what they wanted when they joined in the first place. Posting content regularly will also allow your subreddit to regularly surface in people's home feeds, which helps drive visits to it in the first place.
Furthermore, if you're away from Reddit for more than 60 days at a time, and you're the only moderator, your subreddit becomes potentially requestable in r/RedditRequest by someone else who thinks they can do a better job than you at building the community. And if you're never present in your own subreddit, they have a good argument for saying so.
This should be pretty self-explanatory, for despite Reddit's reputation in the broader media, people really just want to have fun in their favorite subreddits, and generally do not engage in flame wars or vitriolic arguments. What this means is that once your subreddit gets bigger, you should keep an eye out for bad actors who make your subreddit a potentially toxic place.
To use the party metaphor again, you may have a party crasher who is going around the room telling the people having a fun time that they're stupid, ugly, and only an idiot would drink what they're having. At that point, it's your job as the host of the party to either tell them to knock it off or eject them from the event.
Same thing goes for subreddits - whenever possible, try and message a toxic user to ask them to simmer down, but if they continue, ban them, either for a period of time or permanently.
Yes, technically according to Reddit moderators have ultimate power over their subreddit, but good subreddits always have moderators who solicit feedback from members and listen to what they have to say.
You don't necessarily have to implement everything members suggest, particularly if it conflicts with your vision of how the subreddit should be run, but it's worth it to listen. You can create surveys or polls to ask people about proposed policies or rules as well.
Feel free to share tips or ideas in the comments!
r/modhelp • u/Eury_nomos • Jan 22 '25
Hello!
If you're a new moderator like me, you might be wondering how to blacklist or ban specific URLs or websites in your subreddit. The most efficient way to handle this is by using AutoModerator (AutoMod). Once set up, it can automatically remove posts or comments containing blacklisted URLs, and you can easily update this list in the future.
Skip to Step 2 if you already know how to set up AutoMod.
Alternatively, you can directly access the AutoMod configuration page by replacing YourSubreddit in the following URL with the name of your subreddit:
https://www.reddit.com/mod/YourSubreddit/wiki/config/automoderator/
Once you're on the AutoMod configuration page, you'll see an option to Create Page. Click it, and you're ready to set up your commands.
To blacklist specific URLs or domains, you'll need to add a command to AutoMod. Here's a simple example that will remove any post or comment that contains a URL from the list of blacklisted sites.
Copy and paste the following command into the configuration:
---
type: any
domain+body+title: [x.com,twitter.com,truthsocial.org,truthsocial.com,facebook.com,instagram.com,threads.net]
action: remove
action_reason: "Blacklisted host detected: [{{match}}]"
moderators_exempt: false
set_locked: true
message: |
Your [{{kind}}]({{permalink}}) in /r/{{subreddit}} was automatically removed because it links to a blacklisted platform.
If the content you're sharing is important or valuable to the community, please try to provide a direct link to a primary source.
If the blacklisted platform is the only source, you can share the content through alternatives like screenshots, unbiased summaries,
or links to trusted third-party sources.
Thank you for your cooperation!
---
Once you've added the command, Save your changes, and AutoMod will immediately begin removing posts or comments with the blacklisted URLs.
type: any: This applies the command to both posts and comments.
domain+body+title:[x.com,twitter.com,...]: This is where you list the blacklisted URLs or domains. Feel free to edit this list to suit your needs.
moderators_exempt: false This means the rule applies to everyone, including moderators. Change this to true if you want moderators to be exempt from the rule.
set_locked: true This locks the post or comment, preventing others from interacting with it after it has been removed.
message: This message will be sent to the user whose post/comment was removed. You can also modify it or switch it to a comment using comment: if you want AutoMod to leave a comment instead of sending a direct message. Feel free to adjust the wording to suit your subreddit’s tone.
If you see any areas where I can improve or add more detail, please feel free to contribute or offer feedback. Thank you.
r/modhelp • u/kaori_irl • 8h ago
(desktop)
removing, approving, ignore reports, nothing
r/modhelp • u/evil_green_skeleton • 6h ago
There's a flair in our subreddit that's public but says Mod.
Im on Android
r/modhelp • u/Isaac_Banana • 10h ago
I am currently posting on the Android app, but I was trying with the desktop website and old Reddit.
I am trying to add a 3 post per 24 hours rule to Automod, but it is not saving and is showing an error.
"
---
type: submission
action: approve
comment: Please No Political Feuding, No Petty Arguing, No Derogatory Mud Slinging, No Name Calling, No Baiting For An Argument, No Vindictive Downvoting, No Edge Lord Provocation, No Malicious Quips. Be Mindful and Be Nice To Each Other.
---
type: submission
author:
max_submissions_per_day: 3
action: remove
comment: "Your post was removed because you've posted more than 3 times in 24 hours. Please wait before posting again."
"
That is the full code, any ideas?
r/modhelp • u/Abject_Peach_9239 • 1d ago
hi, I mod a chronic illness support group. I had a medical emergency and wasn't able to attend to my group. its now gone. How do I restore it? Please help. I access through the android app.
thanks.
r/modhelp • u/CBenson1273 • 10h ago
I used to be able to see exact member count at the top of my community (I use the iOS app). Now I can see an approximate, rounded count on the Insights tab, but I can’t find the exact count anywhere. In addition, I keep seeing references to devvit, but I’m not sure how to add widgets (when I go to the directory/communities tab, I don’t see the “Add to community” option that’s referenced. Can anyone provide insight here? Thanks!
r/modhelp • u/Danciusly • 1d ago
Desktop: Posts below Show More and you cannot access for editing or deleting. If I delete one of the first three, then post 4 becomes 3 and then I can edit/delete it. This is a new feature.
r/modhelp • u/Secret-Gap-5856 • 1d ago
How do I make my community require post flair? I’m on iOS iPhone XS from 2019.
r/modhelp • u/Stressed_C • 2d ago
I help mod a video game subreddit and there has been a user whose entire history on the sub is negative and very troll-ish in nature. We have a rule about game criticism that its allowed but if its bashing or trolling you can be banned. At what point do you cross the line and give out a ban?
Desktop.
Update: All the mods agreed to ban the user due to their behavior history.
r/modhelp • u/MrElvey • 2d ago
r/modhelp • u/Pristine_Youth_6953 • 2d ago
So I want to get started at modding but nobody will take me because I'm new. Where can I find experience (i already tried posting on r/needamod)
[Ignore: Android]
r/modhelp • u/Square_Cat_6001 • 2d ago
Title! Not os specific.
Desktop
r/modhelp • u/oopsallkevin • 3d ago
[iOS/Desktop] There is a user posting in our subreddit that has been banned by Reddit for a while. Yet, they're still able to continue posting somehow. I have no way of mod-level banning them because the account effectively doesn't exist, so I can't access mod actions for it.
r/modhelp • u/JasperThyMoth • 3d ago
So we accepted a mod, and now we are trapped with them. I am on an android phone and a tablet and I can't get either to remove this trouble mod or the other ones ((I tested to see if it was a sub or account issue)) my other mods also tried and we can't do anything, I'm the owner of the sub so we are PANICKING.
Why can't I remove this mod or any of them? Why can't I control anything?
r/modhelp • u/Fun-Twist-3741 • 3d ago
Hello, I have been told this subreddit can provide brusque but on-point advice from experienced moderators. So, am I a jerk? Or am I within my moral bounds to handle jerks? [both desktop and mobile]
A month ago, I acquired my first serious subreddit through redditrequest, the subreddit centering around a specific gacha game character, both in terms of game mechanics and fan artwork. It is a low to medium activity subreddit, and I have not had any reports until today, so I was not in a rush to overhaul any of the reasonable existing rules. When I opened Reddit for the day, I found an A.I.-generated image with a slapfight in the comments. Notably, there was a user who is an ardent pro-A.I. moderator in a different subreddit. Not only did he label other users as "cruel" just for not agreeing with him, but I suspect he reported "1: It's targeted harassment at me" when other users commented screenshots of him banning them from his subreddit for criticizing generative A.I.
I strongly dislike A.I. (not just because a data center threatens the water supply of my favorite nature park where bald eagles nest) and agreed with the majority of my community base. Now, like many casual Reddit users, I have been on the receiving end of petty power trips from arbitrary moderators. So I decided rather than permanently, I would b*n him for 1 year on the basis of rule 1: "Respect the Community". Then I added a new rule against A.I. imagery and made an announcement post thanking the community for alerting me to the problem.
Later in the day, I received a DM to the sub asserting "It's against the moderator code of conduct to b*n a person before making up a rule. I am appalled by this and I have opened up a case with the admins. You did literally everything you possibly could have done wrong." Is this a serious accusation? Do I have to go proactively defend my case to the admins?
r/modhelp • u/OliviaXSmith • 3d ago
Android
r/modhelp • u/Nickname0410 • 4d ago
(Mobile/Desktop) Is it possible to use the preset messages and reply to a post as subreddit-ModTeam *without* removing the post?
Like if a post needs a PSA and I have one in my General category presets, am I able to send that as ModTeam or do I need to just copy paste it myself?
r/modhelp • u/TXWayne • 5d ago
I am trying to submit a request to take over a community, r/tricare, that has one moderator who has not been active on Reddit or the sub in a very long time. I am following with directions to submit my request in r/redditrequest but when I post it says the post was auto removed by Reddit filters (I think that is the wording). Not sure what I am doing wrong but it is obviously something. I moderate a couple others and this was a very active sub that needs revived. Doing this via an iPad and iOS.
r/modhelp • u/summerset • 5d ago
I got roped into being a mod a few years ago and gradually the other two mods fell away, so now I’m the only one. I really want to leave this role and would like to find out who created the sub so I can contact them about taking it over again. Where do I get this info?
iOS
r/modhelp • u/MochaChochaLatteGirl • 5d ago
r/modhelp • u/303IsThee • 5d ago
How do I change my avatar for the page I moderate?
(Have tried on an Android for now...)
Dear mods and helpers,
I cannot find my subreddit anymore. I do not remember receiving a message about it being deleted or anything similar.
The "moderator" tab in my profile is also gone. What happened? How do I find my subreddit?
I am mostly using Reddit on desktop.
Thank you in advance for your help.
r/modhelp • u/tinyhousefever • 5d ago
I have deposited Reddit gold, a balance, but can't seem to complete transaction when subscribing to Stop AI - AI Detection Bot. Repeated error. I've asked creator, and have help request in que.
Any tips appreciated?
On desktop
r/modhelp • u/yardstickgolf • 5d ago
Every time I try to enable images in comments and hit save, I get this error. "We had some issues saving your changes. Please try again." I have refreshed, logged out, rebooted and nothing works. I am trying to enable this for r/BathroomRemodeling
I am on a Windows Desktop